Everything You Need to Know

Axiom Gaming Interactive is a cutting-edge esports tournament platform designed to provide gamers with a fair and competitive environment. Whether you’re into battle royale games, sports simulations, or strategic multiplayer titles, Axiom offers a variety of tournaments with cash prizes and exclusive rewards. Compete in your favorite games, climb the leaderboards, and win big on a platform built by gamers, for gamers.

Creating an account with Axiom Gaming Interactive is simple:
• Visit our website or download our app.
• Click on the “Sign Up” button.
• Fill in your details, including your email address, username, and password. You can also
sign up using your social media accounts for faster registration.
• Confirm your email address by clicking on the verification link sent to your inbox.
• Once verified, log in and start exploring tournaments and challenges.

Yes, Axiom Gaming Interactive offers free access to our platform, allowing you to explore the available tournaments and participate in select free-entry competitions. However, to unlock premium features, access high-stakes tournaments, and gain additional rewards, we offer a VIP membership program called AX Pass.

To start playing on Axiom Gaming Interactive:
• Log in to your account.
• Browse the available tournaments and select the one you want to participate in.
• Pay the entry fee (if applicable) and join the tournament.
• Follow the tournament instructions, complete your matches, and submit your scores.
• Track your progress on the leaderboard and wait for the final results!

Axiom Gaming Interactive is accessible via both web browsers and our dedicated mobile app. To ensure a smooth gaming experience, here are the recommended system requirements:
• For Web: Latest version of Chrome, Firefox, Safari, or Edge.
• For Mobile: iOS 12 or Android 9 and above.
• Internet: A stable internet connection with a minimum speed of 5 Mbps is recommended.

If you’re experiencing lag during your gameplay:
• Ensure that your internet connection is stable and meets the minimum speed requirements.
• Close any unnecessary applications or browser tabs that may be consuming bandwidth.
• Restart your device or router to refresh your connection.
• If the issue persists, try switching to a wired connection or contacting your internet
service provider for further assistance.

We strive to provide a seamless experience, but if you encounter any bugs or technical issues:
• Go to the “Support” section in your account dashboard.
• Select “Report a Bug” and fill out the form with details about the issue you’re
experiencing.
• Attach any relevant screenshots or logs that can help us diagnose the problem.
• Our support team will review your report and work on resolving the issue as quickly as
possible.

If you’ve forgotten your password or need to reset it:
• Click on the “Forgot Password?” link on the login page.
• Enter your registered email address and submit the form.
• Check your email for a password reset link, and follow the instructions to create a new
password.
• If you don’t receive an email, check your spam/junk folder or contact our support team
for assistance.

Yes, you can change your username:
• Log in to your account and go to the “Account Settings” section.
• Under “Profile,” click on the “Edit Username” option.
• Enter your new desired username and save the changes.
• Note: Changing your username may be subject to availability, and there may be a limit on
the number of times you can change it.

We accept a variety of payment methods to make it easy for you to join tournaments and access premium features:
• Credit/Debit Cards: Visa, MasterCard, American Express.
• Digital Wallets: PayPal, Apple Pay, Google Pay.
• Cryptocurrency: Selected cryptocurrencies like Bitcoin and Ethereum.
• For international users, additional local payment methods may also be available.

If you need to request a refund for any reason:
• Visit the “Support” section in your account dashboard.
• Select “Request a Refund” and fill out the form with your transaction details and reason
for the refund.
• Refunds are subject to our Refund Policy, and all requests will be reviewed by our
support team.
• Once approved, refunds will be processed within 5-7 business days.